What is your return policy? | Over The Road Apparel

What is your return policy?

Return Policy
Custom orders are not refundable unless the product is defective. OTR’s transportation apparel experts are here to help make sure your orders is just the way you want it. Custom proofs and quotes are provided on all custom orders for your approval prior to beginning your project.

Inquires about the refund of a defective product must be made within 7 days of receiving your purchase.


Over the Road Apparel is committed to strengthening and serving as an advocate for the transportation industry. We recognize that the transportation of goods is an integral part of the foundation of America, and it is our belief, that as a part of that community we should stand together and strengthen one another through idea sharing and community involvement.

Getting a Quote is Easy

  • Online
    Fill out our request a quote form here and get a quote back within 24 hours – it’s that easy!
  • Call Us
    Get personalized service from our helpful transportation apparel experts – we would love to chat!
  • Email Us
    You’ll get a response within 2 business days.

Ordering is Easy

  • Shop
    Add the items you want to your cart.
  • Send Logo
    Upload your logo.
  • Approve Logo
    We’ll send a quote and proof within 2 business day of receiving your logo.
  • Approve Quote
    Email the signed proof and quote back to approve the design and price.
  • Ship
    Orders usually ship within 20 business days after approval.

Really enjoy my Polo’s I received from OTR, having them embroider the shirts with my company logo was easy and cost effective. Working with Brian was a real treat and I received them fast. Great experience, will use them again. However with how long these shirts last it might be a little while 

Tim Gilge Training Manager at Meadow Lark

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